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Health Services Assistant

Health Services Assistant

San Diego Community College District

Closing Date:

Position Number:

Location: District Wide

Position Type:

The Position:
Under the direction of the Director of Student Health Services, College Nurse and/or Nurse Associate to perform the duties of front medical office receptionist.

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Major Responsibilities:

1. greeting patients/students at the reception desk and preparing charts (medical
records) as necessary.
2. answering telephones, making appointments, providing forms, assistance and information to students, faculty and the general public.
3. contacting insurance companies, as needed.
4. preparing and maintaining medical records and reports.
5. maintaining student insurance records.
6. providing claim forms for student accident insurance
7. operating a variety of office equipment including computer, printer, copier and fax machine.
8. typing letters. memos, reports and other similar materials to include designing and producing flyers for promotional events.
9. maintaining a clean and orderly work environment.
10. maintaining inventory on all medical forms and supplies needed for medical records and front reception area.
11. assembling and distributing incoming and outgoing mail.
12. collecting fees from students/faculty/staff for fee services as necessary.
13. training and providing work direction to student workers and hourly help on a temporary basis.

Knowledge: Fundamentals of office receptionist duties, preferably from medical office experience Basic knowledge of medical terminology. Computer knowledge to include data entry and publishing Basic accounting skills Telephone etiquette Knowledge on the operation of computers, printers, copy machine and fax machine. Oral and written communication, including interview techniques Cardiopulmonary resuscitation (CPR)

Skills and Abilities Independently be able to produce letters and memos using MS Word or similar Office computer software. Understand and follow oral and written communications. Be able to decipher medical records in written format. Work cooperatively with others. Independently organize and prioritize work duties. Be able to function under sometimes stressful situations. Communicate effectively in both oral and written formats

Training and Experience
Training received either by formal class work or on the job training in office receptionist duties, preferably medical office work. This training can be on going, such as a student in a Medical Assistant/ Medical Office Assistant/ Licensed vocational nursing or nursing program..
At least one year of experience as a medical office receptionist experience is desired. Certification in CPR for Health care professionals First Aid Training and certification is desired

Desired Qualifications:

Valid California Drivers license
Current CPR Certification

Pay Information:
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All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

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San Diego Community College District 
Location: San DiegoCA 92108
Document ID: AF284-1XRM  
Job Type:  Regular

Job Schedule: Full-time

Posted on: 2022-05-2505/25/2022

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